Flipkart,
the India’s largest E-Commerce firm once again hit by another scam. But, this
time, it is not some other person who scammed the company,it’s flipkart own
vendor who have deceived the company for over Rs. 1.5 lakhs. However, it is not
such a big scam compared to the previous scam wherein a guy from Hyderabad
scammed Flipkart for over Rs.20 lakhs! He was considered as the most
intelligent criminal who cheated the company with such a huge amount.
The accused named
S. Ramesh Kumar, a 33-year old vendor was arrested by police as the company
accused him of frauding the company. He was a vendor of electronic goods to
e-commerce firm Flipkart who sells car accessories through the Flipkart. He
used to deliver products to the customers that are of inferior quality or fake
while the bills sent to Flipkart were original. He would replace original
electronic goods with low-quality ones and return them to Flipkart. Even, he
reportedly cancelled many orders and moreover, accused Flipkart of having sent
back sub-standard products to him.
Ramesh kumar was identified as the owner of the firm Nandi
Electronics. Shivaram Krishna, manager at Flipkart registered the complaint
alleging that products ordered from them were being stolen. Usually, whenever a
customer places an order on Flipkart, a registered vendor is informed. The
vendor then packs and ships the item to the particular customer and later
Flipkart pay for the same.
According to the
Police, for the past few months, Ramesh Kumar started complaining to Flipkart
that the products he had shipped to customers were being returned undelivered.
Ramesh claimed that when he opened the packages, he found cheap car accessories
such as seat covers beads inside instead of the expensive electrical items that
he had shipped. He accused the delivery boys and suspected them as they were
stealing and replacing the items.Initially, Flipkart settled his claims and
paid him the amount that was due to him. Such complaints continued for many
times and then they decided to investigate what’s the problem behind this and
registered a complaint with Kamakshipalya police.
Reacting to
the development, a Flipkart spokesperson said, “Flipkart observes a zero-tolerance policy on
incidents where sellers are found violating customer trust and quality
guidelines. We have investigated this case and found that the seller has been
involved in fraudulent activity, which includes selling fake and sub-standard
quality products. As a responsible marketplace, we have followed the legal
protocol, informed the authorities and taken the necessary action as per the
law.”
This is the second
such incident involving the company in recent times. Earlier a Hyderabad man
was arrested for cheating of Rs 20 lakh by returning fake items after
complaining that their goods were of poor quality.
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